Counseling, Advocacy, and Prevention (CAP) Supervisor
Supervisory duties comprise 40% of incumbent's time and include but are not limited to:
Directs work to be accomplished by staff and ensures adequate staffing, effective training and appropriate supervision is maintained throughout and in compliance with established personnel administration in order to meet mission requirements; Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities; Conducts annual performance reviews of staff; Participates in section staffing decisions; Ensures staff receives proper training to fulfill requirements of their positions; Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff ensuring employees are respected, valued and free from harassment; and Creates, shapes, and maintains a positive work environment through policy, communication, training, education, enforcement and assessment. Technical Oversight (includes but not limited to):
25 % Provides advice and guidance to staff on interpretation and formulation of technical, functional and program activities. Assists staff in coping with ever increasing demands for quantity, quality, and complexity of services in the face of diminishing resources. Ensures compliance with all regulatory guidance and service standards applicable to all CAP components. Ensures compliance with maintenance, security and safety of records, reports, files and information relating to CAP components and ensures applicable assets and interests are protected. Administration (includes but not limited to):
35% Assists the Fleet and Family Service Center (FFSC) Site Director in the management, control, development, coordination and execution of assigned programs. Serves as the principal advisor and authority on matters impacting CAP programs. Provides counseling to eligible beneficiaries to assist clients to identify, and effectively deal with and resolve conflicts and problems. Prepares all required CAP reports (recurring and ad hoc) and taskers in a complete, accurate, and timely manner. Writes CAP-related SOPs, protocols, instructions, and other materials to achieve full compliance with requirements and quality service delivery. Serves as the primary point of contact for receiving reports of domestic abuse and child abuse/neglect, identification, case management, rehabilitation/behavioral counseling, and intervention. Ensures the safety and protection of victims and witnesses. Serves as the Family Advocacy Representative (FAR). Serves as a member of the Incident Determination Committee (IDC) and presents all cases to the IDC. Serves as the Chair of the Clinical Case Staff Meeting (CCSM). Provides and/or coordinates the CAP services, including intake, work load distribution, assessments, case management, liaison, outreach/marketing, education, and partnerships. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following:
Knowledge of state, local, federal, family and human resource service agencies and of legal aspects of family relationships, laws protecting children, as well as the professional ethics of marriage, family, individual and child counseling. Knowledge and skill in the assessment and diagnosis of the individual and the family; their needs and expectations; their interpersonal relationships; and their rights and obligations in the areas of economics, social, cultural, psychological, emotional, physical, physiological, and legal obligations and rights. Knowledge of the aspects of military life and related situations which create family crisis problems, such as those that might be gained from working in a military service agency. Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM-V) in addition to technical knowledge of individual, marriage, and family counseling and professional standards appropriate to the field. Knowledge and skill in developing and conducting educational presentations, briefings, and case presentations for large and small audiences. Knowledge of diagnostic skills in areas of emotional pathology and psycho-social dynamics with the family and high degree of competence in consultation, program development, teaching and supervision. Knowledge of principles and practices, research methods, group dynamics, motivational psychology, developmental psychology, and family systems therapy. Ability to recognize and define family and individual problems, to independently reach accurate conclusions, make sound recommendations and decisions and provide appropriate solutions. Knowledge of CNIC's EEO policy and procedures. Ability to perform the full-range of supervisory duties. Ability to plan, schedule and supervise work to achieve the most efficient utilization of facilities, employees and equipment. Ability to work under pressure and handle crises effectively. Skill in developing new methods, approaches, and procedures to ensure programs are kept current with patron desires, and full utilization of personnel and resources are consistently realized. Ability to compose information papers; prepare documentation of analysis, reports, and correspondence; and effectively participate in briefings, conferences, and operational meetings. Ability to communicate effectively both orally and in writing. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
Estimated Salary: $20 to $28 per hour based on qualifications.
Directs work to be accomplished by staff and ensures adequate staffing, effective training and appropriate supervision is maintained throughout and in compliance with established personnel administration in order to meet mission requirements; Assigns work based on priorities, difficulty and requirements of assignments, and staff capabilities; Conducts annual performance reviews of staff; Participates in section staffing decisions; Ensures staff receives proper training to fulfill requirements of their positions; Addresses potential disciplinary and/or performance issues timely and takes appropriate, corrective action(s) as necessary; Supports CNIC's Equal Employment Opportunity (EEO) policy; fosters a work environment free of discrimination, harassment, and/or reprisal; and ensures equitable treatment of all staff ensuring employees are respected, valued and free from harassment; and Creates, shapes, and maintains a positive work environment through policy, communication, training, education, enforcement and assessment. Technical Oversight (includes but not limited to):
25 % Provides advice and guidance to staff on interpretation and formulation of technical, functional and program activities. Assists staff in coping with ever increasing demands for quantity, quality, and complexity of services in the face of diminishing resources. Ensures compliance with all regulatory guidance and service standards applicable to all CAP components. Ensures compliance with maintenance, security and safety of records, reports, files and information relating to CAP components and ensures applicable assets and interests are protected. Administration (includes but not limited to):
35% Assists the Fleet and Family Service Center (FFSC) Site Director in the management, control, development, coordination and execution of assigned programs. Serves as the principal advisor and authority on matters impacting CAP programs. Provides counseling to eligible beneficiaries to assist clients to identify, and effectively deal with and resolve conflicts and problems. Prepares all required CAP reports (recurring and ad hoc) and taskers in a complete, accurate, and timely manner. Writes CAP-related SOPs, protocols, instructions, and other materials to achieve full compliance with requirements and quality service delivery. Serves as the primary point of contact for receiving reports of domestic abuse and child abuse/neglect, identification, case management, rehabilitation/behavioral counseling, and intervention. Ensures the safety and protection of victims and witnesses. Serves as the Family Advocacy Representative (FAR). Serves as a member of the Incident Determination Committee (IDC) and presents all cases to the IDC. Serves as the Chair of the Clinical Case Staff Meeting (CCSM). Provides and/or coordinates the CAP services, including intake, work load distribution, assessments, case management, liaison, outreach/marketing, education, and partnerships. In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities, to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. All non-government positions identified on your resume must include complete address and to and from dates. Government positions must include pay plan, series, grade, to and from dates and address of the agency/organization. One year of specialized experience directly related to the duties described above. Qualifying experience must have been equivalent to the next lower level in the normal line of progression. Specialized experience must demonstrate the following:
Knowledge of state, local, federal, family and human resource service agencies and of legal aspects of family relationships, laws protecting children, as well as the professional ethics of marriage, family, individual and child counseling. Knowledge and skill in the assessment and diagnosis of the individual and the family; their needs and expectations; their interpersonal relationships; and their rights and obligations in the areas of economics, social, cultural, psychological, emotional, physical, physiological, and legal obligations and rights. Knowledge of the aspects of military life and related situations which create family crisis problems, such as those that might be gained from working in a military service agency. Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM-V) in addition to technical knowledge of individual, marriage, and family counseling and professional standards appropriate to the field. Knowledge and skill in developing and conducting educational presentations, briefings, and case presentations for large and small audiences. Knowledge of diagnostic skills in areas of emotional pathology and psycho-social dynamics with the family and high degree of competence in consultation, program development, teaching and supervision. Knowledge of principles and practices, research methods, group dynamics, motivational psychology, developmental psychology, and family systems therapy. Ability to recognize and define family and individual problems, to independently reach accurate conclusions, make sound recommendations and decisions and provide appropriate solutions. Knowledge of CNIC's EEO policy and procedures. Ability to perform the full-range of supervisory duties. Ability to plan, schedule and supervise work to achieve the most efficient utilization of facilities, employees and equipment. Ability to work under pressure and handle crises effectively. Skill in developing new methods, approaches, and procedures to ensure programs are kept current with patron desires, and full utilization of personnel and resources are consistently realized. Ability to compose information papers; prepare documentation of analysis, reports, and correspondence; and effectively participate in briefings, conferences, and operational meetings. Ability to communicate effectively both orally and in writing. As part of the application process, you must complete and submit an occupational questionnaire and your RESUME MUST SUPPORT AND VALIDATE YOUR ANSWERS or you may be removed from consideration. ONLY THE MOST HIGHLY QUALIFIED CANDIDATES WILL BE REFERRED. IF MANAGEMENT DOES NOT WISH TO SELECT A HIGHLY QUALIFIED CANDIDATE, THEY MAY REQUEST A REFERRAL LIST INCLUDING WELL OR QUALIFIED APPLICANTS. Please follow all instructions carefully. Errors or omissions may affect your rating and/or appointment eligibility.
- Department:
0101 Social Science - Salary Range:
$39.62 to $42.27 per hour
Estimated Salary: $20 to $28 per hour based on qualifications.
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