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Customer Service Representative - Part-time - Check 'n Go (Fort Worth, TX)

Customer Service Representative - Part-time # of openings: 1 Description Check 'n Gohas been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check n Go Team. Current Opportunities available: Part-time Customer Service Representative Duties & Responsibilities: - Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. - Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. - Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. - Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: - Store Opening and Closing procedures. - Ensure customer counter area and store is clean and stocked with thesupplies necessary to conduct daily business. - Ensure store appearance (internal and external) is maintained to company standards. - Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. - Make bank runs to collect on NSF checks. - Courtesy calls - Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. - Participate in field collections as needed - Other duties assigned Part-Time Associate Benefits Include: Competitive pay Medical, Dental and Vision Insurance 401(k) Employee Assistance Program Skills Description Minimum Knowledge, Skills and Abilities Required: - High School Diploma or GED required Associates Degree or additional secondary education preferred. - One year customer service experience required. - One year cash handling experience preferred. - Excellent time management and organizational skills. - Ability to multi-task with various projects. - Must have own personal reliable transportation in compliance with published policy and procedure. This may NOT include public transportation, transportation from family or friends. Working Conditions: 1. Retail/Office environment 2. Cash Handling 3. Extended viewing of computer screens 4. Must be able to lift up to 50lbs. With or without reasonable accommodation. Source:

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