Customer Service Representative - Part-time - Check 'n Go (Fort Worth, TX)

Customer Service Representative - Part-time # of openings: 1 Description Check 'n Gohas been a leader in the financial services arena since 1994. If you are interested in working with a strong leadership team, evolving financial products, and a team that feels more like a family than co-workers; this is the place for you! You will enjoy a business casual work environment, with fun and rewarding career advancement opportunities. Thank you for your interest in becoming a part of the Check n Go Team. Current Opportunities available: Part-time Customer Service Representative Duties & Responsibilities: - Place outgoing customer courtesy calls and appointment reminders in accordance with federal regulations and store operating procedures. - Escalate customer complaints to the Store Manager if unable to resolve the issue directly with the customer. - Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines. - Responsible for compliance with company/State policy and procedures including Federal regulation where applicable. Ensure CFSA best practices are maintained. Assist in the following store operation areas: - Store Opening and Closing procedures. - Ensure customer counter area and store is clean and stocked with thesupplies necessary to conduct daily business. - Ensure store appearance (internal and external) is maintained to company standards. - Call banks to determine if checks returned for non-sufficient funds (NSF) can be collected. - Make bank runs to collect on NSF checks. - Courtesy calls - Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash draw and other cash handling requirements. - Participate in field collections as needed - Other duties assigned Part-Time Associate Benefits Include: Competitive pay Medical, Dental and Vision Insurance 401(k) Employee Assistance Program Skills Description Minimum Knowledge, Skills and Abilities Required: - High School Diploma or GED required Associates Degree or additional secondary education preferred. - One year customer service experience required. - One year cash handling experience preferred. - Excellent time management and organizational skills. - Ability to multi-task with various projects. - Must have own personal reliable transportation in compliance with published policy and procedure. This may NOT include public transportation, transportation from family or friends. Working Conditions: 1. Retail/Office environment 2. Cash Handling 3. Extended viewing of computer screens 4. Must be able to lift up to 50lbs. With or without reasonable accommodation. Source:

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.