Patient Services Assistant
Patient Services Specialist for Baylor Scott & White Health, Fort Worth, TX 76104
Pay:
$17/hr. - $20/hr.
Duration:
3 months contract to hire (for the right person)
Location:
Onsite at 1250 8th Ave, Fort Worth, TX 76104
Work Location:
Fort Worth, TX
Work Schedule:
Mon-Fri 8-4:
30 or 8:
30a-5p
Parking included? Yes
Top skills:
Eager to learn, positive attitude, good attendance and can work independently
JOB SUMMARY
Provides a range of entry-level intake and associated administrative services pertaining to patients being admitted to the hospital and/or treatment facility or receiving outpatient services to include obtaining demographic, insurance, and medical information; collecting co-pays and deposits; scheduling follow-up appointments; and ordering diagnostic tests as directed.
WHAT IS EXPECTED (ESSENTIAL FUNCTIONS)
Interviews patients to obtain demographic and insurance information necessary for medical record identification and bill processing
Inputs patient registration information into computer registration system and verifies accuracy of information
Provides accurate patient, medical, financial, or procedural information to patients
Discusses financial arrangements and issues with patients and/or family members
Facilitates patient and information flow by directing patients to correct locations, arranging patient transport, answering incoming telephone calls, and providing clerical support
Prepares required forms orders and maintains inventory of supplies as required
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Baylor Scott & White Health
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of patient registration procedures and documentation
Knowledge of medical insurance claims procedures and documentation
Skill in the use of personal computers and related software applications
Skill in preparing and maintaining patient records
Interpersonal and customer service skills
Verbal and written communication skills
Ability to obtain patient demographic information and verify insurance eligibility
Must enroll in PSS training program and successfully complete competency exam to maintain PSS position
Estimated Salary: $20 to $28 per hour based on qualifications.
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