Office Manager/Customer Service Manager
3.
5 Fort Worth, TX Fort Worth, TX Full-time Full-time $20 - $25 an hour $20 - $25 an hour 11 days ago 11 days ago 11 days ago We are looking for someone who has experience in developing a customer service team and can run the day to day operation of an office staff.
Individual MUST have a bachelors degree.
Responsibilities:
Provide exceptional customer service and support to clients via phone, email, and in-person interactions.
- Manage and maintain customer accounts, including processing orders, returns, and exchanges.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Coordinate with vendors to ensure timely delivery of products and services.
- Assist with scheduling appointments and managing calendars for team members.
- Maintain organized files and documentation for easy retrieval.
- Supervise and train new customer service representatives as needed.
- Assist with office management tasks such as ordering supplies and maintaining inventory.
- Contribute to the development of training materials for customer service team.
Skills:
- Excellent phone etiquette and communication skills.
- Strong organizational skills with the ability to multitask and prioritize.
- Proficiency in using QuickBooks or similar accounting software.
- Experience in event planning and coordination is a plus.
- Ability to handle confidential information with discretion.
- Proficient in file management and document organization.
- Strong attention to detail and accuracy in data entry.
- Ability to work independently as well as part of a team.
Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour Expected hours:
35 - 45 per week
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Paid time off Referral program Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Fort Worth, TX Fort Worth, TX Full-time Full-time $20 - $25 an hour $20 - $25 an hour 11 days ago 11 days ago 11 days ago We are looking for someone who has experience in developing a customer service team and can run the day to day operation of an office staff.
Individual MUST have a bachelors degree.
Responsibilities:
Provide exceptional customer service and support to clients via phone, email, and in-person interactions.
- Manage and maintain customer accounts, including processing orders, returns, and exchanges.
- Handle customer inquiries and resolve issues in a timely and professional manner.
- Coordinate with vendors to ensure timely delivery of products and services.
- Assist with scheduling appointments and managing calendars for team members.
- Maintain organized files and documentation for easy retrieval.
- Supervise and train new customer service representatives as needed.
- Assist with office management tasks such as ordering supplies and maintaining inventory.
- Contribute to the development of training materials for customer service team.
Skills:
- Excellent phone etiquette and communication skills.
- Strong organizational skills with the ability to multitask and prioritize.
- Proficiency in using QuickBooks or similar accounting software.
- Experience in event planning and coordination is a plus.
- Ability to handle confidential information with discretion.
- Proficient in file management and document organization.
- Strong attention to detail and accuracy in data entry.
- Ability to work independently as well as part of a team.
Note:
This job description is not intended to be all-inclusive.
Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Type:
Full-time Pay:
$20.
00 - $25.
00 per hour Expected hours:
35 - 45 per week
Benefits:
401(k) 401(k) matching Employee discount Flexible schedule Paid time off Referral program Schedule:
8 hour shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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