Remote Member Service Representative
5.
0 Fort Worth, TX Fort Worth, TX Full-time Full-time $23.
91 - $34.
92 an hour $23.
91 - $34.
92 an hour 1 day ago 1 day ago 1 day ago We are currently seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative.
As a Member Service Representative, you will play a vital role in providing exceptional service to our valued members and ensuring their needs are met.
In this role, you will be responsible for assisting members with inquiries, account maintenance, and problem resolution.
You will handle a variety of transactions, such as deposits, withdrawals, and loan payments, while adhering to our policies and procedures.
Additionally, you will actively promote our products and services, identify cross-selling opportunities, and assist members in achieving their financial goals.
Responsibilities Assist members with inquiries, account maintenance, and problem resolution Handle a variety of transactions, including deposits, withdrawals, and loan payments Promote our products and services to members and identify cross-selling opportunities Educate members on our online and mobile banking platforms Process requests for new accounts, loan applications, and other financial services Update member information and maintain accurate records Follow up with members to ensure their needs have been met and their questions have been answered Requirements High school diploma or equivalent Previous customer service experience, preferably in a financial institution Strong communication and interpersonal skills Ability to handle confidential information with integrity Detail-oriented and capable of multitasking in a fast-paced environment Basic computer skills and proficiency in Microsoft Office Suite Familiarity with banking products and services.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Fort Worth, TX Fort Worth, TX Full-time Full-time $23.
91 - $34.
92 an hour $23.
91 - $34.
92 an hour 1 day ago 1 day ago 1 day ago We are currently seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative.
As a Member Service Representative, you will play a vital role in providing exceptional service to our valued members and ensuring their needs are met.
In this role, you will be responsible for assisting members with inquiries, account maintenance, and problem resolution.
You will handle a variety of transactions, such as deposits, withdrawals, and loan payments, while adhering to our policies and procedures.
Additionally, you will actively promote our products and services, identify cross-selling opportunities, and assist members in achieving their financial goals.
Responsibilities Assist members with inquiries, account maintenance, and problem resolution Handle a variety of transactions, including deposits, withdrawals, and loan payments Promote our products and services to members and identify cross-selling opportunities Educate members on our online and mobile banking platforms Process requests for new accounts, loan applications, and other financial services Update member information and maintain accurate records Follow up with members to ensure their needs have been met and their questions have been answered Requirements High school diploma or equivalent Previous customer service experience, preferably in a financial institution Strong communication and interpersonal skills Ability to handle confidential information with integrity Detail-oriented and capable of multitasking in a fast-paced environment Basic computer skills and proficiency in Microsoft Office Suite Familiarity with banking products and services.
Estimated Salary: $20 to $28 per hour based on qualifications.
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