Guest Service Agent Full Time
3.
7 Fort Worth, TX Fort Worth, TX Full-time Full-time From $15 an hour From $15 an hour POSITION:
Guest Services Agent REPORTS TO:
Operations Manager Position
Summary:
Responsible for attending to the needs of guests, especially during check-in and check-out.
ESSENTIAL JOB FUNCTIONS:
Providing information to guests about hotel policies, services and amenities.
Responding to requests from guests for assistance and information about the local area (e.
g.
directions, places to eat, etc.
).
Selling rooms to walk-in customers.
Entering/changing reservation information on the computer system.
Posting charges to guest accounts.
Processing payments from guests.
Making necessary corrections to guest accounts.
Informing housekeeping department about room status/availability.
Listening for and responding to guest complaints.
Operating hotel switchboard or PBX.
Cleaning the front desk area.
Maintaining daily logs.
Balancing shift work and cash drawers.
Additional Responsibilities Any other duties assigned by Management Opera PMS experience preferred a PLUS! Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Holidays Weekends as needed Supplemental pay types:
Bonus opportunities Ability to commute/relocate:
Fort Worth, TX 76155:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel
Experience:
1 year (Required) Opera PMS:
1 year (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Fort Worth, TX Fort Worth, TX Full-time Full-time From $15 an hour From $15 an hour POSITION:
Guest Services Agent REPORTS TO:
Operations Manager Position
Summary:
Responsible for attending to the needs of guests, especially during check-in and check-out.
ESSENTIAL JOB FUNCTIONS:
Providing information to guests about hotel policies, services and amenities.
Responding to requests from guests for assistance and information about the local area (e.
g.
directions, places to eat, etc.
).
Selling rooms to walk-in customers.
Entering/changing reservation information on the computer system.
Posting charges to guest accounts.
Processing payments from guests.
Making necessary corrections to guest accounts.
Informing housekeeping department about room status/availability.
Listening for and responding to guest complaints.
Operating hotel switchboard or PBX.
Cleaning the front desk area.
Maintaining daily logs.
Balancing shift work and cash drawers.
Additional Responsibilities Any other duties assigned by Management Opera PMS experience preferred a PLUS! Job Type:
Full-time Pay:
From $15.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Evening shift Holidays Weekends as needed Supplemental pay types:
Bonus opportunities Ability to commute/relocate:
Fort Worth, TX 76155:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel
Experience:
1 year (Required) Opera PMS:
1 year (Required) Shift availability:
Day Shift (Required) Night Shift (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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