$16 per hour Customer Service Representative
4.
6 Dallas-Fort Worth, TX Dallas-Fort Worth, TX Full-time Full-time From $16 an hour From $16 an hour 5 days ago 5 days ago 5 days ago HESC Solutions, Inc.
Job:
Customer Service Representative (Remote) Must live in the DFW area Contact:
In order to receive a interview you must complete this assessment with this link https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 Compensation:
$16.
00 per hour Type of position:
Full-time Shifts:
Starting at 7:
00 am to 10:
00 pm In order to receive a interview you must complete this assessment with this link https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 General Description:
The work-from-home customer service representative (CSR) position requires employees to communicate with borrowers regarding federal student loan programs.
CSRs receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service experience and are trained to resolve customer inquiries, take loan payments and provide repayment options to student loan borrowers regarding their student loan debt.
Essential Job Duties:
Be able to consistently respond to incoming borrower calls, emails and/or chats as well as make outbound calls in a friendly and professional manner.
Be able to counsel and inform borrowers of their repayment options, deferments, and forbearance eligibility, take payments and update the borrower's account in an efficient manner.
Be able to become proficient in locating needed information and minimizing the time borrowers would be put on hold.
Be able to maintain the security and privacy of the borrower to protect both the borrower and our partners.
Be able to work an 8-hour shift with a one 1-hour lunch and two 15-minute breaks.
Strong Computer Skills Qualifications/Additional Requirements:
High school diploma or equivalent, some college or bachelor's degree preferred Ability to pass a preemployment cognitive and personality assessment Must be able to obtain a Federal 5C Security Clearance and credit check Must live in or near the Dallas-Fort Worth area Excellent organization, written and verbal communication skills.
Ability to multitask (type while talking) Must have access to home internet with at least 10 mg capacity and router for ethernet cord Must have a location in home that is free of noise and distraction Provided:
Required computers and other equipment Paid training at regular wage rate Benefits to Include:
Medical insurance with multiple plan options (Blue Cross/Blue Shield) Paid Dental Plan (Guardian) Life Insurance Policy 401K company match Federal Paid Holidays In order to receive a interview you must complete this assessment with this link https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Work from home Experience level:
1 year Work setting:
Call center Remote Application Question(s):
In order to receive an interview this assessment must be completed.
Use this link for the assessment https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 Work Location:
Remote The work-from-home customer service representative (CSR) position requires employees to communicate with borrowers regarding federal student loan programs.
CSRs receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service experience and are trained to resolve customer inquiries, take loan payments and provide repayment options to student loan borrowers regarding their student loan debt.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Dallas-Fort Worth, TX Dallas-Fort Worth, TX Full-time Full-time From $16 an hour From $16 an hour 5 days ago 5 days ago 5 days ago HESC Solutions, Inc.
Job:
Customer Service Representative (Remote) Must live in the DFW area Contact:
In order to receive a interview you must complete this assessment with this link https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 Compensation:
$16.
00 per hour Type of position:
Full-time Shifts:
Starting at 7:
00 am to 10:
00 pm In order to receive a interview you must complete this assessment with this link https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 General Description:
The work-from-home customer service representative (CSR) position requires employees to communicate with borrowers regarding federal student loan programs.
CSRs receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service experience and are trained to resolve customer inquiries, take loan payments and provide repayment options to student loan borrowers regarding their student loan debt.
Essential Job Duties:
Be able to consistently respond to incoming borrower calls, emails and/or chats as well as make outbound calls in a friendly and professional manner.
Be able to counsel and inform borrowers of their repayment options, deferments, and forbearance eligibility, take payments and update the borrower's account in an efficient manner.
Be able to become proficient in locating needed information and minimizing the time borrowers would be put on hold.
Be able to maintain the security and privacy of the borrower to protect both the borrower and our partners.
Be able to work an 8-hour shift with a one 1-hour lunch and two 15-minute breaks.
Strong Computer Skills Qualifications/Additional Requirements:
High school diploma or equivalent, some college or bachelor's degree preferred Ability to pass a preemployment cognitive and personality assessment Must be able to obtain a Federal 5C Security Clearance and credit check Must live in or near the Dallas-Fort Worth area Excellent organization, written and verbal communication skills.
Ability to multitask (type while talking) Must have access to home internet with at least 10 mg capacity and router for ethernet cord Must have a location in home that is free of noise and distraction Provided:
Required computers and other equipment Paid training at regular wage rate Benefits to Include:
Medical insurance with multiple plan options (Blue Cross/Blue Shield) Paid Dental Plan (Guardian) Life Insurance Policy 401K company match Federal Paid Holidays In order to receive a interview you must complete this assessment with this link https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Work from home Experience level:
1 year Work setting:
Call center Remote Application Question(s):
In order to receive an interview this assessment must be completed.
Use this link for the assessment https:
//www.
ondemandassessment.
com/link/index/JB-FTNDP76ZX?u=1138341 Work Location:
Remote The work-from-home customer service representative (CSR) position requires employees to communicate with borrowers regarding federal student loan programs.
CSRs receive inbound calls and make outbound calls to delinquent loan borrowers while providing the highest customer service experience and are trained to resolve customer inquiries, take loan payments and provide repayment options to student loan borrowers regarding their student loan debt.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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